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1. YOUR ACCOUNT

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. 
Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the Your Account area of the website. 
soapytwist.com (The Soap Crafters) reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice to you.

2.PRIVACY

 Please review our Privacy Notice, which also governs your visit to soapytwist.com, to understand our practices. The personal information / data provided to us by you during the course of usage of soapytwist.com will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.

3.E-PLATFORM FOR COMMUNICATION

 You agree, understand and acknowledge that the website is an online platform that enables you to purchase products listed on the website at the price indicated therein at any time from any location. You further agree and acknowledge that soapytwist.com (The Soap Crafters) is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the website. Accordingly, the contract of sale of products on the website shall be a strictly bipartite contract between you and the sellers on soapytwist.com (The Soap Crafters).

4. ACCESS TO SOAPYTWIST.COM

 We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.

5. LICENCE FOR WEBSITE ACCESS

soapytwist.com (The Soap Crafters) grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of soapytwist.com (The Soap Crafters) and / or its affiliates, as may be applicable. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another seller; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of soapytwist.com (The Soap Crafters) and / or its affiliates, as may be applicable.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of soapytwist.com (The Soap Crafters) and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising soapytwist.com's (The Soap Crafters's) or its affiliates' names or trademarks without the express written consent of soapytwist.com (The Soap Crafters) and / or its affiliates, as applicable. Any unauthorised use terminates the permission or license granted by soapytwist.com (The Soap Crafters) and / or its affiliates, as applicable.

6. YOUR CONDUCT

 You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way

You understand that you, and not soapytwist.com (The Soap Crafters), are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website for any of the following:

•.for fraudulent purposes, or in connection with a criminal offense or other unlawful activity
•.to send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam
•to cause annoyance, inconvenience or needless anxiety

 

7. REVIEWS, COMMENTS, COMMUNICATIONS AND OTHER CONTENT

By writing a Customer Review, you acknowledge that any review, feedback or rating which you leave may be published by us on the Website and you agree that it may be displayed for as long as we consider appropriate and that the content may be syndicated to our other websites, publications or marketing materials.

 Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." In the event a user uses a false e-mail address, impersonates any person or entity, or otherwise misleads as to the origin of any content soapytwist.com (The Soap Crafters) reserves the right (but not the obligation) to remove, refuse, delete or edit any content that in the sole judgement of soapytwist.com (The Soap Crafters) violates these Conditions of use and, or terminate your permission to access or use this website.

If you do post content or submit material, and unless we indicate otherwise, you 
•(a) grant soapytwist.com (The Soap Crafters) and its affiliates a non-exclusive, royalty-free, irrevocable, perpetual and fully sublicensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and
•(b) soapytwist.com (The Soap Crafters) and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose.

You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to soapytwist.com (The Soap Crafters), including the execution of deeds and documents, at its request.

You represent and warrant that you own or otherwise control all of the rights to the content that you post or that you otherwise provide on or through the website; that, as at the date that the content or material is submitted to soapytwist.com (The Soap Crafters): (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable soapytwist.com (The Soap Crafters) policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory (iii) the content is lawful. You agree to indemnify soapytwist.com (The Soap Crafters) and its affiliates for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these warranties.

We reserve the right to publish, edit or remove any reviews,comments, communications and other content without notifying you.

8. CLAIMS AGAINST OBJECTIONABLE CONTENT

 Because soapytwist.com (The Soap Crafters) lists millions of products for sale on the website and hosts many thousands of comments, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, soapytwist.com (The Soap Crafters) operates on a "notice and takedown" basis. If you believe that any content on the website is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, ("Objectionable Content"), please notify us immediately by following our Notice and Procedure for Notifying of Objectionable Content. Once this procedure has been followed, soapytwist.com (The Soap Crafters) will make all reasonable endeavours to remove such Objectionable Content complained about within a reasonable time.

9. COPYRIGHT, AUTHORS' RIGHTS AND DATABASE RIGHTS

 All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of soapytwist.com (The Soap Crafters), its affiliates or its content suppliers and is protected by India and international copyright, authors' rights and database right laws. The compilation of all content on this website is the exclusive property of soapytwist.com (The Soap Crafters) and its affiliates and is protected by laws of India and international copyright and database right laws. All software used on this website is the property of soapytwist.com (The Soap Crafters), its affiliates or its software suppliers and is protected by India and international copyright and author' rights laws.

You may not systematically extract/ or re-utilise parts of the contents of the website without soapytwist.com (The Soap Crafters) and / or its affiliate's (as may be applicable) express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without queenb.co.in and / or its affiliate's (as may be applicable) express written consent. You may also not create and/ or publish your own database that features substantial (eg: prices and product listings) parts of this website without soapytwist.com (The Soap Crafters) and / or its affiliate's (as may be applicable) express written consent.

13. DISCLAIMER

 You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products.

We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product information and/or specifications) on the website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information, software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the website.

At no time shall any right, title or interest in the products sold through or displayed on the website vest with soapytwist.com (The Soap Crafters) nor shall soapytwist.com (The Soap Crafters) have any obligations or liabilities in respect of any transactions on the website.

14. INDEMNITY AND RELEASE

 You shall indemnify and hold harmless soapytwist.com (The Soap Crafters), its subsidiaries, affiliates and their respective officers, directors, agents and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of your breach of these Conditions of Use or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party.

You hereby expressly release soapytwist.com (The Soap Crafters) and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the vendors and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise. .

15. CHILDREN

 Use of soapytwist.com (The Soap Crafters) is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use soapytwist.com (The Soap Crafters) only with the involvement of a parent or guardian.

16. OTHER BUSINESSES

 Parties other than soapytwist.com (The Soap Crafters) and its affiliates may operate stores, provide services, or sell product lines on soapytwist.com (The Soap Crafters). For example, businesses and individuals offer products via Marketplace. In addition, we provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their websites. soapytwist.com (The Soap Crafters) does not assume any responsibility or liability for the actions, products, and content of any of these and any other third-parties. You can tell when a third-party is involved in your transactions, and we may share customer information related to those transactions with that third-party. You should carefully review their privacy statements and other conditions of use.

17. COMMUNICATIONS

 When you visit soapytwist.com (The Soap Crafters) or send e-mails to us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mail or phone calls from us with respect to your order.

18. LOSSES

 We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website..

19. ALTERATION OF SERVICE OR AMENDMENTS TO THE CONDITIONS

 We reserve the right to make changes to our website, policies, and these Conditions of Use at any time. You will be subject to the policies and Conditions of Use in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

20. EVENTS BEYOND OUR REASONABLE CONTROL

 We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

21. WAIVER

 If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

22. GOVERNING LAW AND JURISDICTION

 These conditions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Delhi.

23. OUR DETAILS

 For the soapytwist.com (The Soap Crafters) website, you could contact us by visiting: 

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